Please read these Terms of Service carefully before using TicketZap.ai. By accessing or using our service, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access the service.
By accessing, browsing, or using the TicketZap.ai website, mobile application, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and TicketZap.ai, Inc. ("Company," "we," "us," or "our"), a Delaware corporation with its principal place of business at 123 Legal Tech Drive, San Francisco, CA 94105.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case "you" will refer to such entity.
The TicketZap.ai platform, including website, mobile app, AI analysis tools, and all related services.
Any data, text, images, or other materials uploaded or submitted by users to the Service.
Automated analysis of traffic tickets using artificial intelligence and machine learning algorithms.
Generated forms, letters, and documentation to assist in traffic ticket disputes.
Your registered user account on the TicketZap.ai platform.
Paid access to premium features and services offered by TicketZap.ai.
TicketZap.ai provides AI-powered traffic ticket analysis and legal document preparation services. Our platform combines artificial intelligence with legal expertise to help users contest traffic citations.
TicketZap.ai is NOT a law firm and does NOT provide legal advice. We provide informational tools and document preparation services. Our AI analysis is for informational purposes only and should not be considered legal advice. Individual results may vary.
Our services are available 24/7 online, subject to scheduled maintenance and technical limitations. We strive for 99.9% uptime but cannot guarantee uninterrupted service availability.
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Service. If you are under 18, you may only use the Service with the involvement and consent of a parent or guardian.
By using our Service, you represent and warrant that:
To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
We reserve the right to suspend or terminate your account at any time for violation of these Terms, illegal activity, or other reasons we deem appropriate in our sole discretion.
As a user of TicketZap.ai, you agree to:
The following activities are strictly prohibited and may result in immediate account termination:
All payments are processed securely through Stripe, Inc., a PCI DSS Level 1 certified payment processor. By making a payment, you agree to Stripe's Terms of Service and Privacy Policy.
Subscription services automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your account settings or by contacting support.
The Service and its original content, features, and functionality are and will remain the exclusive property of TicketZap.ai and its licensors. The Service is protected by copyright, trademark, and other laws.
By uploading content to our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and process your content solely for the purpose of providing our services to you.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TicketZap.ai is not a law firm and does not provide legal advice. Our AI analysis and document generation tools are for informational purposes only. You should consult with a qualified attorney for legal advice specific to your situation.
We make no guarantees about the success of traffic ticket disputes or the accuracy of our AI analysis. Legal outcomes depend on many factors beyond our control, including local laws, court procedures, and individual circumstances.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TICKETZAP.AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Our total liability to you for all damages, losses, and causes of action shall not exceed the amount you paid to TicketZap.ai in the twelve (12) months preceding the claim.
We make no guarantees about the success rate of traffic ticket disputes. Legal outcomes depend on numerous factors including local laws, court procedures, evidence quality, and individual circumstances. Past results do not guarantee future outcomes.
You agree to defend, indemnify, and hold harmless TicketZap.ai, its officers, directors, employees, agents, and suppliers from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
You may terminate your account at any time by contacting us or using the account deletion feature in your account settings. Upon termination, your right to use the Service will cease immediately.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in San Francisco County, California, and you hereby consent to personal jurisdiction and venue therein.
Before filing any formal dispute, you agree to first contact us at [email protected] to seek an informal resolution. We will work in good faith to resolve any disputes within 30 days.
Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
You agree that any arbitration or legal proceeding shall be limited to the dispute between you and TicketZap.ai individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
Legal Affairs Division
TicketZap.ai, Inc.
123 Legal Tech Drive, Suite 500
San Francisco, CA 94105
TicketZap.ai, Inc.
Delaware Corporation
EIN: 88-1234567
DUNS: 123456789
TicketZap.ai, Inc.
Attention: Legal Department
123 Legal Tech Drive, Suite 500
San Francisco, CA 94105-1234
United States of America
TicketZap.ai Customer Relations
123 Legal Tech Drive
San Francisco, CA 94105
United States of America