Cookie Policy

Transparent cookie usage and privacy controls for enhanced user experience

Last updated: 6/9/2025GDPR CompliantUser Controlled

Cookie Controls

Quick Facts

  • • We use 4 types of cookies
  • • You control non-essential cookies
  • • No personal data sold to third parties
  • • Full transparency in cookie usage

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a personalized, secure, and efficient experience while using TicketZap.ai. You have full control over which cookies we can use.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality. These cannot be disabled as they're necessary for the service to work.

What they do:

  • • Maintain your login session
  • • Remember your language preferences
  • • Secure form submissions
  • • Load balancing and security
  • • Shopping cart functionality

Always Active - Cannot be disabled

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience and service quality.

What they track:

  • • Page views and user journeys
  • • Time spent on pages
  • • Click patterns and interactions
  • • Error tracking and performance
  • • Feature usage statistics

Optional - You can opt out

Functional Cookies

Enable enhanced functionality and personalization features to improve your experience on our platform.

Features enabled:

  • • Remember your preferences
  • • Auto-fill form data
  • • Customized dashboard layouts
  • • Notification settings
  • • Accessibility options

Optional - Enhances experience

Marketing Cookies

Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

Marketing features:

  • • Personalized advertisements
  • • Retargeting campaigns
  • • Social media integration
  • • Campaign effectiveness tracking
  • • Cross-platform advertising

Optional - Requires consent

Third-Party Cookies & Services

Trusted Partners

We work with carefully selected third-party services to enhance your experience. Each partner has been vetted for security and privacy compliance.

Google Analytics

Website analytics and user behavior tracking

GDPR Compliant

Stripe

Secure payment processing and fraud prevention

PCI DSS Level 1

Intercom

Customer support chat and messaging

SOC 2 Certified

Hotjar

User experience analytics and heatmaps

Privacy Focused

Facebook Pixel

Social media advertising and retargeting

Requires Consent

Google Ads

Search and display advertising campaigns

Requires Consent

Third-Party Cookie Control

You can opt out of third-party cookies through our cookie preferences or directly through each service's privacy settings. Links to opt-out pages are provided in our cookie management tool.

Managing Your Cookie Preferences

Browser Settings

Most browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Preferences → Privacy & Security
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and Site Permissions

Our Cookie Tool

Use our comprehensive cookie management tool to control exactly which cookies we can use:

  • • Granular control over cookie categories
  • • Real-time preference updates
  • • Easy opt-in/opt-out toggles
  • • Detailed cookie information

Global Privacy Controls

We respect global privacy signals and browser settings:

Do Not Track

We honor DNT browser signals for analytics cookies

Global Privacy Control

Automatic opt-out for GPC-enabled browsers

CCPA Compliance

California residents have additional rights

Contact Our Privacy Team

Cookie Questions

📧 [email protected]

📧 [email protected]

📞 1-800-PRIVACY-1 (774-8229)

💬 Live chat available 24/7

Data Protection Officer

📧 [email protected]

📍 Privacy Office
123 Legal Tech Drive
San Francisco, CA 94105